Monday, February 29, 2016,
Ashok Niroula
Service Level Agreements Masterclass
Improving your skills at designing, creating, managing and changing terms of your SLA.
3rd – 4th April 2016 Dubai.
| Why you should attend this event? Globally we are seeing a massive increase in offshoring and outsourcing relationships. The concept of the Value Chain has led many companies to engage suppliers in activities close to the heart of their business proposition. SLAs sit central to the direction, management and success of these relationships. This course is specifically designed to look at all phases of the life cycle to ensure you get the very best from your contract and that all parties work towards a common goal. Why require training? Putting together an SLA can be a difficult process – as it often involves documenting processes which have previously arisen organically within an organisation. But if you keep your business objectives in mind, any SLA you do produce should enhance the business relationship with your service provider and help you receive the service you expect. Course Facilitator Eugene O'Connell Managing Partner The Coaching Collective United Kingdom | Others Upcoming Events
Risk Based Internal Audit 24-25 February 2016 Dubai Request Brochure Combating Risk and Fraud in Procurement 4-6 April 2016 Dubai Request Brochure
Integrated Auditing 14-15 March 2016 KL, Malaysia Request Brochure Financial Re-engineering: To Improve Cost Efficiency (21-22 February 2016-Dubai Request Brochure ) or (17-18 March 2016-KL, Malaysia Request Brochure) 3-Day Master Class in Turnaround and Shutdown Management (21-23 March 2016 KL, Malaysia Request Brochure) or (8-10 May 2016 Dubai Request Brochure) Social Media for Government (4-5 April 2016 KL, Malaysia Request Brochure)or (18-19 May 2016 Dubai Request Brochure) |
| Major Benefits of Attending this Event. UNDERSTAND how SLAs can support internal business service models STIPULATE what services should be included and why DEMYSTIFY the jargon used by delivery professionals PLAN project activities and phases CHOOSE appropriate delivery measurement metrics CREATE targeted KPIs for superior performance CRITIQUE what makes a good SLA MODEL what is important to your SLAs KNOW when change is necessary and what to do |
Interest to know more about this event, please click HERE for Kl Brochure or HERE for Dubai Brochure and you also can send an email to tanth@greenforest.sg with the event subject " Kl Service Level Agreements Masterclass Brochure" or "Dubai Service Level Agreements Masterclass Brochure" for the full agenda and trainer profile now.
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